?What is Fixif?
Fixif helps repair shops turn a confirmed diagnosis into a clear, customer-friendly explanation and a written estimate, so customers can approve or decline without back-and-forth.
?Who is Fixif for?
Fixif is built for independent auto repair shops. It is especially useful for service advisors and owner-operators who want faster approvals and clearer customer communication.
?Is Fixif replacing my shop management system?
No. Fixif is a diagnosis and customer decision tool. It works alongside your existing system. It does not do full invoicing, parts ordering, or repair tracking.
?Do I need special equipment to use Fixif?
No special hardware is required. If you have OBD-II codes or scan results, you can include them to improve guidance, but it’s optional.
?How does Fixif work?
Fixif follows a simple workflow:
- Capture the customer and vehicle details.
- Enter symptoms and add OBD/scan data if available.
- Review probable causes and a test-first plan.
- Once your shop confirms the diagnosis, send a customer-ready summary and estimate for approval.
?What if the correct diagnosis isn’t listed?
That’s normal. Fixif supports a “None of these” path so your tech can record the confirmed diagnosis, add a short explanation, and send an accurate estimate based on what your shop actually found.
?Are estimates accurate?
Fixif helps you present an estimate clearly, but the shop owns the final numbers. Parts and labor can vary by supplier, vehicle condition, and your pricing. Fixif is designed so you can confirm pricing before the customer approves.
?How much does Fixif cost?
Fixif is a simple monthly subscription per shop.
No contracts. Cancel anytime. Want to try it first? Use Fixif on one real job and decide after.
?Is there a trial or demo?
Yes. We can walk through a real case with you. If it fits your workflow, we’ll help you get set up quickly.
?How do I get support?
Use the Contact page and include details about your issue or question. We aim to reply within one business day.
?Can I schedule a demo directly?
Yes. Submit the contact form and include your preferred date and time. We will confirm and tailor the session to your shop.
Privacy and data
Fixif is built to help with diagnosis communication and customer decisions, not to collect unnecessary personal details. We store what we need to run your workspace and improve the product responsibly.
Summary
- We store workspace activity to improve guidance and product quality.
- We avoid collecting unnecessary identifiers where possible.
- You can request deletion of account-linked data.
- We do not sell data to third-party advertisers.