FIXIF Explaining Diagnoses Clearly
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FOR DIFFICULT CUSTOMER CONVERSATIONS

Clear Diagnoses.
Confident Customer Decisions.

Fixif helps repair shops explain what’s wrong, present the estimate, and get a clear yes or no without the back-and-forth.

Try it on your next difficult diagnosis ▶ See How It Works (2 min)
Shop confirms every diagnosis
Written estimates and approval
Works alongside your system

BUILT FOR REAL SHOPS

Made for the conversation at the counter

Clear explanations, written estimates, and customer decisions you can document.

Works alongside your existing shop software
JR
James Rodriguez Independent shop owner

“Fixif helped us explain a tough diagnosis in plain language. The customer approved without the usual back-and-forth.”

SM
Sarah Mitchell Service advisor

“The written estimate and approval link made the decision clear. Fewer calls, fewer misunderstandings.”

HOW IT WORKS

From intake to approval in a clean flow

Fixif supports your process. Your tech confirms every diagnosis before anything is sent to the customer.

Step 1: Capture the context

Enter vehicle details, symptoms, and scan data. Add notes that matter to your tech.

Step 2: Review and confirm

See likely areas to check, then confirm the diagnosis through testing and inspection.

Step 3: Explain and get a decision

Send a customer-friendly explanation with a written estimate. Capture approve or decline.

FEATURES

Everything you need for clear approvals

Focus on clarity and trust without changing how you run the shop.

Customer-friendly explanations

Turn confirmed findings into clear language customers can understand and trust.

Written estimates and approval

Present pricing clearly and capture a clean approve or decline decision.

Shops stay in control

Your team confirms the diagnosis. Fixif supports the communication and documentation.

Works with your system

Use Fixif to explain and authorize, then invoice in your existing shop software.

PRICING

Simple pricing for independent shops

One flat monthly subscription. No contracts. Cancel anytime.

Fixif

Most shops

Everything you need to explain diagnoses clearly and get customer approval.

$99 / month
per shop
  • Customer-friendly diagnosis explanations
  • Written estimates with approval / decline
  • Unlimited jobs
  • Works alongside your existing shop system
Try it on a real job
No contracts • Cancel anytime

Make the hard conversation easier

Try Fixif with your next difficult diagnosis. You’ll get a clear customer explanation and an approval link you can document.

Try Fixif See the flow